This is a “dogfood” type story (see below for explanation of the term)… Open Query has ideas on resilient architecture which it teaches (training) and recommends (consulting, support) to clients and the general public (blog, conferences, user group talks). Like many other businesses, when we first started we set up our infrastructure quickly and on the cheap, and it’s grown since. That’s how things grow naturally, and is as always a trade-off between keeping your business running and developing while also improving infrastructure (business processes and technical).

Quite a few months ago we also started investing (mostly time) in the technical infrastructure, and slowly moving the various systems across to new servers and splitting things up along the way. Around the same time, the main webserver frequently became unresponsive. I’ll spare you the details, we know what the problem was and it was predictable, but since it wasn’t …